Liaison Notetaker: notice to meeting participants

If you are reading this, a Liaison user invited an AI meeting assistant to a meeting you are in, or told you they are recording with Liaison. This page explains what that means for you.

Who is recording. The workspace that turned the Notetaker on (the meeting host's company) is recording the meeting. Liaison Intelligence, LLC provides the recording and transcription service to that workspace and processes the recording on its behalf, apart from the de-identified use described below.

What is collected. Audio of the meeting, a written transcript with speaker names as shown in the meeting, and a summary with decisions and action items. If the meeting platform shows your name, it appears in the transcript.

What it is used for. To give the host's workspace a transcript, summary and action items, and to let that workspace search and ask questions about its own meetings. Recordings, audio and transcripts are not used to train AI models. Liaison may use de-identified summaries and action items, with names, contact details and other identifying details removed, to improve the models that serve all Liaison customers. Liaison does not try to re-identify anyone from them and does not allow anyone it shares them with to do so. The host's workspace can opt out by asking support@useliaison.com. You can object by emailing support@useliaison.com with "Participant request"; we will then exclude that meeting. When the host is Liaison itself, Liaison also uses the fact that a booked sales call took place to measure its own advertising; nothing said in the meeting is sent to Google. Liaison does not keep a voiceprint of you.

Who else sees it. The host's workspace, and the service providers Liaison uses to record, store and transcribe the meeting: Recall.ai, which runs the notetaker in the meeting; Amazon Web Services, which stores the recording; rented GPU servers that run Liaison's own transcription software; and the AI providers named in our Privacy Policy. Each receives only what it needs to provide this service to the host. The full list is at https://www.useliaison.com/subprocessors. All data is encrypted in transit with TLS 1.2 or higher.

How long it is kept. Meeting audio is deleted within 24 hours of transcription. The transcript, summary and action items are kept until the host's workspace deletes that meeting. When it does, Liaison deletes the transcript, the summary and the action items. If the host's workspace is closed, its records are deleted 90 days after closure.

How to stop it. Type "/liaison stop" in the meeting chat, or ask the host to stop the recording. When someone types "/liaison stop", the notetaker stops recording, leaves, and deletes what it recorded in that meeting. If the notetaker cannot read the meeting chat, ask the host instead.

Your choices. You may ask for a recording you took part in to be deleted. Email support@useliaison.com with "Participant request", the date of the meeting and the host's name. We will confirm the meeting with the host, delete the recording and its transcript, and reply within 30 days. Residents of California and other states with privacy laws have the further rights described in our Privacy Policy at https://www.useliaison.com/privacy, which also applies to you.

If you are in the EEA, the UK or Switzerland. The host's company is the controller of the recording and is responsible for having a legal basis to record; you can ask the host which basis it relies on. Liaison processes the recording on the host's behalf, except for the de-identified use described under "What it is used for", which Liaison decides on itself. This processing takes place in the United States and in other countries where Liaison's service providers operate. You have the right to access, correct or delete your personal data, to restrict or object to its use, and to receive a copy. Send requests to the host, or to support@useliaison.com and we will pass them on. You also have the right to complain to the data protection authority where you live or work.