An AI email assistant that knows your business
Most AI email assistants read your inbox and write a reply. Liaison reads your inbox and your business: the customer’s invoice, the job that ran long on Thursday, the deal your rep closed last week. So the reply it drafts is the one you would have written after looking three things up.
It works in the Gmail or Outlook inbox you already use. Nothing moves, and nothing is forwarded anywhere.
What it does with your email
- Sorts what came in overnight: what needs you, what it can answer, what can wait.
- Drafts replies in your voice, learned from the emails you have already sent, with the customer’s history and balance in hand.
- Sends the routine ones you have approved as a kind: scheduling confirmations, status updates, invoice copies, receipts.
- Follows up on the emails nobody answered, yours and theirs, and tells you which threads went quiet.
- Turns an email into the next step in the right tool: a task, a calendar hold, a note on the CRM record, an invoice.
Why the rest of the business matters
A reply about an overdue invoice has to know the invoice. A reply about Thursday’s appointment has to know the calendar. A reply to a lead has to know whether the rep already called. An assistant that only sees the inbox guesses at all three; Liaison reads them, so the draft is right the first time and you spend seconds checking it instead of minutes writing it.
Where it lives
Inside Gmail or Outlook, as the drafts waiting when you open the inbox. In the morning brief, as the list of what it sent and what it needs you for. In your messages: text, WhatsApp, Telegram or Slack it to reply to someone, and it does, from your own account.
What it never does
- Send an email you have not approved as a kind of email it may send.
- Reply to anything that moves money without your yes.
- Read a teammate’s inbox. Each person’s mail is theirs; the business data is shared.
AI email assistant, set up with you, for $629 a month.
- Connects to the tools you already run with access you grant; nothing is replaced or re-entered.
- Works in your voice, from your own inbox, calendar and number, and learns how you write from what you have already sent.
- Approve each kind of work once; it does it the same way every time after that, and shows you the receipt.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Works with the tools you already run
Liaison connects to these and more with access you grant, and reads them together with the rest of your business. Each page shows what it reads and does in that tool.
Questions
Does it work with Gmail and Outlook?
Yes. Liaison connects to Gmail and Microsoft Outlook with access you grant, and works inside the inbox you already use. Your mail stays where it is.
Will it send emails on its own?
Only the kinds you have approved, in your voice, with a receipt for each. At first it drafts everything for you to send. Anything that moves money always waits for your yes.
How does it write in my voice?
It learns from the emails you have already sent: your greetings, your sign-off, how firm you are with a late payer and how warm with a good customer.
What does it cost?
Liaison starts at $149 a month, which includes the inbox and up to three connected tools. Professional is $629 a month and Team is $2,950 a month for up to five seats.
More from Liaison
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.