Dispatcher salary in Massachusetts
The median dispatcher in Massachusetts earns $55,690 a year, or $26.77 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 11% above the national median of $50,340, and 10th of the 54 states and territories BLS publishes.
The middle half of Massachusetts’s 3,510 dispatchers earn between $47,570 and $67,100. The highest paying metro area in the state is Barnstable Town, MA, at $60,890.
Liaison does the routine half of a dispatcher’s job for 10% of what one costs in Massachusetts. See how.
Dispatcher salary by city in Massachusetts
Every metro area in Massachusetts where BLS publishes a median for dispatchers, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Barnstable Town, MA | $60,890 | $29.27 | $44,720 to $74,830 | 120 |
| Boston-Cambridge-Newton, MA-NH | $56,560 | $27.19 | $47,800 to $66,670 | 2,440 |
| Worcester, MA | $56,430 | $27.13 | $47,030 to $67,570 | 450 |
| Springfield, MA | $52,710 | $25.34 | $46,210 to $62,550 | 220 |
| Amherst Town-Northampton, MA | $50,000 | $24.04 | $43,920 to $64,010 | 60 |
| Providence-Warwick, RI-MA | $49,880 | $23.98 | $46,170 to $60,890 | 750 |
| Pittsfield, MA | $48,430 | $23.28 | $46,240 to $61,150 | 50 |
What a dispatcher costs an employer in Massachusetts
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a dispatcher at the Massachusetts median costs about $75,200 a year. The employer’s view for every state and metro is on what a dispatcher costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a dispatcher’s job, for 10% of what one costs in Massachusetts.
- Books, confirms and reschedules jobs from the calendar and the job system you already run.
- Texts the customer the arrival window and the follow-up in your voice.
- Keeps the schedule, the techs and the customer records in agreement.
Professional is $629 a month, $7,548 a year, against about $75,200 a year for a dispatcher at the Massachusetts median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI for home services.
Questions
How much does a dispatcher make in Massachusetts?
The median dispatcher in Massachusetts earned $55,690 a year, or $26.77 an hour, in May 2025. The middle half earned between $47,570 and $67,100. Nationally the median is $50,340, so Massachusetts pays 11% more than the country as a whole.
Which cities in Massachusetts pay dispatchers the most?
Barnstable Town, MA ($60,890), Boston-Cambridge-Newton, MA-NH ($56,560) and Worcester, MA ($56,430).
What does a dispatcher cost an employer in Massachusetts?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a dispatcher at the Massachusetts median costs about $75,200 a year. The employer’s view is at useliaison.com/back-office-costs/dispatcher.
Dispatcher salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-5032. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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