AI for Slack that knows the rest of your business
Slack holds calls, texts, chat and meetings. Liaison connects to it with access you grant and reads the messages, call logs and meeting notes, answers in your voice where it should, and turns what was said into the work that follows.
Because it reads Slack together with your inbox, your CRM and your job schedule, an answer about calls, texts, chat and meetings comes with the rest of the picture. You keep Slack; nothing is replaced or re-entered.
What Liaison does with Slack
- Texts customers from your number about schedules, reminders and follow-ups.
- Turns meeting notes and call recordings into tasks, drafts and CRM updates.
- Posts the morning brief to the channel you already read.
- Takes requests from you by text or chat and does them in your other tools.
Questions it answers across Slack and your other tools
- “Which calls this week ended with a promise we have not kept?”
- “Which texts from customers have not had a reply?”
- “What did the team decide in this week’s meetings, and who owns each item?”
- “Which missed calls came from customers with open jobs or invoices?”
What it reads in Slack
22 kinds of Slack data Liaison can read on its own, every time it answers a question or does a job.
- Browse FilesList files shared in a channel or across the workspace
- Find MessageFind a Slack message by keyword or natural-language query across public and private channels
- Find User by EmailFind a user by matching against their email
- Find User by ID
- Get Channel Details
- Get Channel HistoryRead the recent message history from a specific channel or direct message (DM)
- Get Current User
- Get FileReturn information about a file
- Get Thread RepliesRetrieve all replies in a message thread
- Get User Details
- List ChannelsReturn a list of channels in a workspace
- List EmojisList all available emojis in the Slack workspace
- List FilesReturn a list of files within a team
- List Group ConversationsReturn a list of multi-person direct message (group DM) conversations the connected account is a member of
- List Group MembersList all users in a User Group
- List Members in ChannelRetrieve members of a channel
- List Messages (Deprecated)
- List RepliesRetrieve a thread of messages posted to a conversation
- List Teams
- List UsersReturn a list of all users in a workspace
- Search
- Verify Slack SignatureVerifying requests from Slack, slack signs its requests using a secret that's unique to your app
What it can do in Slack
25 actions Liaison can take in Slack. It does the ones you have approved, in your voice; anything that moves money waits for your yes.
- Add Emoji ReactionAdd an emoji reaction to a message
- Add ReactionAdd an emoji reaction to a message
- Archive ChannelArchive a public or private channel
- Build and Send a Block Kit MessageConfigure custom blocks and send to a channel, group, or user
- Create a ChannelCreate a new channel
- Create ReminderCreate a reminder
- Delete FileDelete a file
- Delete MessagePermanently delete a message
- Edit MessageEdit an existing message
- Invite User to ChannelInvite one or more users to an existing channel
- Kick UserRemove a user from a conversation
- Post MessageSend a message to a channel, user, or group
- Reply to a Message ThreadSend a message as a threaded reply to an existing message
- Send a Large Message (3000+ characters)Send a large message (more than 3000 characters) to a channel, group or user
- Send MessageSend a message to a user, group, private channel or public channel
- Send Message (Advanced)Customize advanced settings and send a message to a channel, group or user
- Send Message to ChannelSend a message to a public or private channel
- Send Message to User or GroupSend a message to a user or group
- Set Channel DescriptionChange the description or purpose of a channel
- Set Channel Topic
- Set StatusSet the current status for a user
- Update Group MembersUpdate the list of users for a User Group
- Update MessageUpdate a message
- Update Profile
- Upload FileUpload a file
Works alongside Slack
The tools Liaison most often reads together with Slack.
Read together: Salesforce and Slack · Jira and Slack · Asana and Slack · Google Calendar and Slack · Slack and Trello · HubSpot and Slack · Slack and Zendesk · Gmail and Slack · Slack and Zoom · Notion and Slack · Google Drive and Slack · Airtable and Slack · Confluence and Slack · monday.com and Slack · ClickUp and Slack · Google Sheets and Slack
Liaison in Slack, set up with you, for $629 a month.
- Connects to Slack with access you grant and reads it with the rest of your business; nothing is replaced or re-entered.
- Does the routine work in your voice, from your own inbox, calendar and number; each kind of work is approved once.
- Answers a question about Slack with the rest of the picture: the customer, the invoice, the thread, the calendar.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Questions
Does Liaison replace Slack?
No. You keep Slack exactly as it is. Liaison connects to it, reads it together with your inbox, your CRM and your job schedule, and does the work in it the way a person on your team would.
How does Liaison connect to Slack?
With access you grant from your own Slack account, and can revoke at any time. Where a tool offers no way in from outside, Liaison works it on its own computer, the way a person would.
Can Liaison act in Slack without asking?
It does the routine work you have approved, in your voice. Anything that moves money, such as a payment, a refund or a transfer, always waits for your yes.
What does it cost?
Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.