Confluence and Slack, read together
Slack is where the team actually talks: decisions, asks and updates in channels and threads, gone from view in a day. Confluence holds the written record: specs, runbooks and decisions in spaces and pages. Someone asks in a channel for "the latest version of the proposal"; four people reply with four links to Confluence, two of them to old copies.
Liaison reads Slack and Confluence together, knows which file each thread is about, and answers the question from the document itself: what it says, which version is current, who changed it last.
Where Confluence and Slack disagree
- Files shared in Slack that are old copies of what is current in Confluence.
- Decisions taken in a thread that the document in Confluence still contradicts.
- Requests for a file in Slack that are answered by whoever is awake, from memory.
- Documents in Confluence with no record in Slack of why they changed.
- Threads about a document that the document's owner never sees.
Questions it answers across both
- “Which version of this document is current in Confluence, and what changed since the one shared in the thread?”
- “What does the contract in Confluence say about this, which the channel is arguing about?”
- “Which files were shared in Slack this week, and which are stale copies?”
- “Who changed this document last, and was it discussed?”
What Liaison does with Confluence and Slack
- Answers file questions in Slack from Confluence, with the current version linked.
- Flags stale copies shared in Slack and replies with the current one, once you have approved that kind of reply.
- Drafts the edits a thread agreed on, for the document owner to confirm.
- Writes the weekly note of documents changed and the threads that discussed them.
What it reads and does in each
Liaison across Confluence and Slack, set up with you, for $629 a month.
- Connects to Confluence and Slack with access you grant and reads them as one record; nothing is replaced or re-entered.
- Does the routine work in your voice; each kind of work is approved once.
- Answers across both: what Confluence says, what Slack says, and where they disagree.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Questions
Does Liaison edit files in Confluence?
It drafts changes and waits for your yes. It never deletes or moves a file on its own.
Does it post in Slack on its own?
It answers when asked and posts only the kinds of replies you approved once. Nothing else.
Can it read every file?
Everything you give it access to in Confluence, in the formats it can open. It tells you when it could not read a file rather than guessing.
What does it cost?
Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.