Receptionist salary in Massachusetts
The median receptionist in Massachusetts earns $43,870 a year, or $21.09 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 15% above the national median of $38,010, and 5th of the 54 states and territories BLS publishes.
The middle half of Massachusetts’s 18,970 receptionists earn between $38,190 and $47,840. The highest paying metro area in the state is Barnstable Town, MA, at $45,820.
Liaison does the routine half of a receptionist’s job for 13% of what one costs in Massachusetts. See how.
Receptionist salary by city in Massachusetts
Every metro area in Massachusetts where BLS publishes a median for receptionists, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Barnstable Town, MA | $45,820 | $22.03 | $38,990 to $49,060 | 670 |
| Boston-Cambridge-Newton, MA-NH | $43,930 | $21.12 | $38,240 to $48,100 | 14,320 |
| Pittsfield, MA | $41,890 | $20.14 | $36,390 to $45,300 | 360 |
| Amherst Town-Northampton, MA | $41,770 | $20.08 | $36,840 to $46,870 | 410 |
| Providence-Warwick, RI-MA | $41,720 | $20.06 | $36,060 to $46,760 | 5,550 |
| Worcester, MA | $41,720 | $20.06 | $37,060 to $45,780 | 1,940 |
| Springfield, MA | $40,770 | $19.60 | $36,510 to $45,510 | 1,240 |
What a receptionist costs an employer in Massachusetts
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a receptionist at the Massachusetts median costs about $59,200 a year. The employer’s view for every state and metro is on what a receptionist costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a receptionist’s job, for 13% of what one costs in Massachusetts.
- Answers the routine email and text enquiries in your voice, at any hour.
- Books, confirms and reschedules from your own calendar.
- Takes the message, logs it against the customer, and hands the ones that need a person to a person.
Professional is $629 a month, $7,548 a year, against about $59,200 a year for a receptionist at the Massachusetts median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a receptionist make in Massachusetts?
The median receptionist in Massachusetts earned $43,870 a year, or $21.09 an hour, in May 2025. The middle half earned between $38,190 and $47,840. Nationally the median is $38,010, so Massachusetts pays 15% more than the country as a whole.
Which cities in Massachusetts pay receptionists the most?
Barnstable Town, MA ($45,820), Boston-Cambridge-Newton, MA-NH ($43,930) and Pittsfield, MA ($41,890).
What does a receptionist cost an employer in Massachusetts?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a receptionist at the Massachusetts median costs about $59,200 a year. The employer’s view is at useliaison.com/back-office-costs/receptionist.
Receptionist salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4171. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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