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IntegrationsRead together

Etsy and Shopify, read together

Etsy is a marketplace storefront: orders, listings and fees set by the marketplace, not by you. Shopify is the store: every order, customer, product and payout, net of fees, refunds and discounts. Two storefronts means two order lists, two customer lists, two fee structures and one inventory that both are selling from.

Liaison reads Etsy and Shopify together and tells you what the business sold in total, net of each channel's fees, which products move on which storefront, and which customers are the same person buying on both.

Where Etsy and Shopify disagree

  • Stock counted separately in Etsy and Shopify while the same units sit on the shelf.
  • The same product listed with different titles, prices and variants on each.
  • Customers who buy on both and are counted as two new customers.
  • Fees that differ by storefront, so the same sale earns a different margin on each.
  • Returns on one storefront for an order placed on the other.

Questions it answers across both

  • “What did we sell this month across both, net of each storefront's fees?”
  • “Which products sell on Shopify that we do not list on Etsy, and the reverse?”
  • “Where does the stock disagree between Etsy and Shopify?”
  • “Which customers buy on both storefronts?”

What Liaison does with Etsy and Shopify

  • Reads orders from Etsy and Shopify and writes the combined sales, fees and margin by product and storefront.
  • Flags stock that disagrees between the two before it oversells.
  • Matches customers across both and lists the ones counted twice.
  • Drafts listing fixes, such as a price that differs with no reason, for you to confirm.

What it reads and does in each

Etsy

2 kinds of data it reads · 4 actions it can take

What Liaison does in Etsy

Shopify

18 kinds of data it reads · 39 actions it can take

What Liaison does in Shopify
Liaison Professional · $629 a month

Liaison across Etsy and Shopify, set up with you, for $629 a month.

  • Connects to Etsy and Shopify with access you grant and reads them as one record; nothing is replaced or re-entered.
  • Does the routine work in your voice; each kind of work is approved once.
  • Answers across both: what Etsy says, what Shopify says, and where they disagree.

On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.

“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner

$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.

Liaison, on its own at 8:02 AM: Morning, Sam. Payroll runs Friday, $57,300. You are covered. $81,200 available Friday from the QuickBooks checking balance, Friday’s Stripe payout and the Gusto payroll run.

Questions

Does Liaison change listings or stock?

It drafts the change and waits for your yes. Prices and stock levels never change on their own.

Does it replace a multichannel inventory app?

No. Keep whatever syncs stock between them. Liaison reads both after it and finds where they still disagree.

Can it read the fees?

It reads the fee each storefront reports on each order and payout, and shows margin net of them.

What does it cost?

Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.

See it on your own business.

Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.

Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.