AI for Shopify that knows the rest of your business
Shopify holds orders, inventory and fulfillment. Liaison connects to it with access you grant and reads orders, products, stock levels, shipments and returns, and ties sales back to payments, the books and the customer.
Because it reads Shopify together with your payments, your books and your campaigns, an answer about orders, inventory and fulfillment comes with the rest of the picture. You keep Shopify; nothing is replaced or re-entered.
What Liaison does with Shopify
- Plans restocks from sell-through and lead times and drafts the purchase orders.
- Writes to customers about late or problem orders before they write to you.
- Reconciles store and marketplace payouts against the books.
- Spots customers who stopped reordering and wins them back.
Questions it answers across Shopify and your other tools
- “Which products will run out in the next two weeks at the current sell rate?”
- “Which orders shipped late, and did those customers get a note?”
- “What did returns cost us this month, and on which products?”
- “Do the store payouts match what landed in the books?”
What it reads in Shopify
18 kinds of Shopify data Liaison can read on its own, every time it answers a question or does a job.
- Get ArticlesRetrieve a list of all articles from a blog
- Get Assigned Fulfillment OrdersRetrieve a list of fulfillment orders assigned to a merchant location
- Get Customer
- Get CustomersRetrieve a list of customers
- Get Discount CodeRetrieves a single discount code that belongs to a price rule in Shopify
- Get Draft Order
- Get Draft OrdersRetrieve a list of draft orders
- Get FulfillmentRetrieve a fulfillment, including tracking info, status, and delivery timestamps
- Get Fulfillment Order
- Get Fulfillment OrdersRetrieve a list of fulfillment orders
- Get MetafieldsRetrieves a list of metafields that belong to a resource
- Get MetaobjectsRetrieves a list of metaobjects
- Get PagesRetrieve a list of all pages
- List Discount Codes
- List Price RulesLists price rules in the Shopify store
- Search Custom Collection by NameSearch for a custom collection by name/title
- Search for OrdersSearch for an order or a list of orders
- Search for Products
What it can do in Shopify
39 actions Liaison can take in Shopify. It does the ones you have approved, in your voice; anything that moves money waits for your yes.
- Add Products to Custom CollectionAdds a product or products to a custom collection
- Add Tags
- Cancel FulfillmentCancels a fulfillment
- Cancel Fulfillment OrderCancels a fulfillment order
- Cancel OrderCancel an existing order
- Create ArticleCreate a new blog article
- Create BlogCreate a new blog
- Create Custom CollectionCreate a new custom collection
- Create Discount Codes in BulkAdds multiple discount codes to a price rule in Shopify (up to 100 codes per request)
- Create Gift CardCreates a new gift card
- Create MetafieldCreates a metafield belonging to a resource
- Create MetaobjectCreates a metaobject
- Create OrderCreates a new order
- Create PageCreate a new page
- Create ProductCreate a new product
- Create Product VariantCreate a new product variant
- Create RefundCreate a refund on an existing order
- Create ReturnCreates a return for an order
- Create Smart CollectionCreates a smart collection whose membership is defined by conditions (rules)
- Delete ArticleDelete an existing blog article
- Delete BlogDelete an existing blog
- Delete Discount CodePermanently deletes a discount code from a price rule in Shopify
- Delete MetafieldDeletes a metafield belonging to a resource
- Delete PageDelete an existing page
- Hold Fulfillment OrderPlaces a fulfillment order on hold
- Refund Return
- Run Bulk Mutation
- Search for Product VariantSearch for product variants or create one if not found
- Send Order InvoiceSends an invoice email for an existing order
- Submit Cancellation RequestRequest cancellation of a fulfillment order
- Update ArticleUpdate a blog article
- Update Discount CodeUpdates the value of an existing discount code belonging to a price rule in Shopify
- Update Inventory LevelSets the on-hand inventory level for an inventory item at a location
- Update Metafield
- Update MetaobjectUpdates a metaobject
- Update OrderUpdate an existing order
- Update PageUpdate an existing page
- Update ProductUpdate an existing product
- Update Product VariantUpdate an existing product variant
Works alongside Shopify
The tools Liaison most often reads together with Shopify.
Read together: QuickBooks and Shopify · Shopify and Xero · HubSpot and Shopify · Mailchimp and Shopify · Salesforce and Shopify · Etsy and Shopify · NetSuite and Shopify · Klaviyo and Shopify · Shopify and Square · Shopify and Zendesk · Shopify and Stripe
Liaison in Shopify, set up with you, for $629 a month.
- Connects to Shopify with access you grant and reads it with the rest of your business; nothing is replaced or re-entered.
- Does the routine work in your voice, from your own inbox, calendar and number; each kind of work is approved once.
- Answers a question about Shopify with the rest of the picture: the customer, the invoice, the thread, the calendar.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Questions
Does Liaison replace Shopify?
No. You keep Shopify exactly as it is. Liaison connects to it, reads it together with your payments, your books and your campaigns, and does the work in it the way a person on your team would.
How does Liaison connect to Shopify?
With access you grant from your own Shopify account, and can revoke at any time. Where a tool offers no way in from outside, Liaison works it on its own computer, the way a person would.
Can Liaison act in Shopify without asking?
It does the routine work you have approved, in your voice. Anything that moves money, such as a payment, a refund or a transfer, always waits for your yes.
What does it cost?
Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.