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IntegrationsE-commerce and inventory

AI for Lightspeed eCom that knows the rest of your business

Lightspeed eCom holds orders, inventory and fulfillment. Liaison connects to it with access you grant and reads orders, products, stock levels, shipments and returns, and ties sales back to payments, the books and the customer.

Because it reads Lightspeed eCom together with your payments, your books and your campaigns, an answer about orders, inventory and fulfillment comes with the rest of the picture. You keep Lightspeed eCom; nothing is replaced or re-entered.

What Liaison does with Lightspeed eCom

  • Plans restocks from sell-through and lead times and drafts the purchase orders.
  • Writes to customers about late or problem orders before they write to you.
  • Reconciles store and marketplace payouts against the books.
  • Spots customers who stopped reordering and wins them back.

Questions it answers across Lightspeed eCom and your other tools

  • “Which products will run out in the next two weeks at the current sell rate?”
  • “Which orders shipped late, and did those customers get a note?”
  • “What did returns cost us this month, and on which products?”
  • “Do the store payouts match what landed in the books?”

What it can do in Lightspeed eCom

9 actions Liaison can take in Lightspeed eCom. It does the ones you have approved, in your voice; anything that moves money waits for your yes.

  • Find Customers
  • Find Invoice
  • Find Order
  • Find Product
  • Find Shipment
  • Get Order
  • Get Order Products
  • Get Product
  • Get Shipment

Works alongside Lightspeed eCom

The tools Liaison most often reads together with Lightspeed eCom.

Liaison Professional · $629 a month

Liaison in Lightspeed eCom, set up with you, for $629 a month.

  • Connects to Lightspeed eCom with access you grant and reads it with the rest of your business; nothing is replaced or re-entered.
  • Does the routine work in your voice, from your own inbox, calendar and number; each kind of work is approved once.
  • Answers a question about Lightspeed eCom with the rest of the picture: the customer, the invoice, the thread, the calendar.

On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.

“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner

$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.

Liaison, on its own at 8:02 AM: Morning, Sam. Payroll runs Friday, $57,300. You are covered. $81,200 available Friday from the QuickBooks checking balance, Friday’s Stripe payout and the Gusto payroll run.

Questions

Does Liaison replace Lightspeed eCom?

No. You keep Lightspeed eCom exactly as it is. Liaison connects to it, reads it together with your payments, your books and your campaigns, and does the work in it the way a person on your team would.

How does Liaison connect to Lightspeed eCom?

With access you grant from your own Lightspeed eCom account, and can revoke at any time. Where a tool offers no way in from outside, Liaison works it on its own computer, the way a person would.

Can Liaison act in Lightspeed eCom without asking?

It does the routine work you have approved, in your voice. Anything that moves money, such as a payment, a refund or a transfer, always waits for your yes.

What does it cost?

Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.

See it on your own business.

Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.

Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.