AI for Returnista that knows the rest of your business
Returnista holds orders, inventory and fulfillment. Liaison connects to it with access you grant and reads orders, products, stock levels, shipments and returns, and ties sales back to payments, the books and the customer.
Because it reads Returnista together with your payments, your books and your campaigns, an answer about orders, inventory and fulfillment comes with the rest of the picture. You keep Returnista; nothing is replaced or re-entered.
What Liaison does with Returnista
- Plans restocks from sell-through and lead times and drafts the purchase orders.
- Writes to customers about late or problem orders before they write to you.
- Reconciles store and marketplace payouts against the books.
- Spots customers who stopped reordering and wins them back.
Questions it answers across Returnista and your other tools
- “Which products will run out in the next two weeks at the current sell rate?”
- “Which orders shipped late, and did those customers get a note?”
- “What did returns cost us this month, and on which products?”
- “Do the store payouts match what landed in the books?”
What it reads in Returnista
10 kinds of Returnista data Liaison can read on its own, every time it answers a question or does a job.
- Get Consumer Purchases
- Get Draft Return OrdersGets a list of draft return orders for the given account
- Get Return LocationsGets a list of return locations for the given account
- Get Return Order
- Get Return Order EmailsGets all email communications associated with a return order
- Get Return OrdersGets a list of return orders for the given account
- Get Return ReasonsGets a list of return reasons for the given account
- Get Return Request
- Get Return RequestsGets a list of return requests for the given account
- List Shipping Products
What it can do in Returnista
5 actions Liaison can take in Returnista. It does the ones you have approved, in your voice; anything that moves money waits for your yes.
- Create Draft Return OrderCreates a new draft return order for a consumer
- Create Return LocationCreates a new return location (warehouse or depot address) for an account
- Process Draft Return OrderAccepts or rejects a draft return order
- Resend Confirmation EmailResends the return confirmation email to the consumer for an existing return order
- Update Return LocationUpdates an existing return location for an account
Works alongside Returnista
The tools Liaison most often reads together with Returnista.
Liaison in Returnista, set up with you, for $629 a month.
- Connects to Returnista with access you grant and reads it with the rest of your business; nothing is replaced or re-entered.
- Does the routine work in your voice, from your own inbox, calendar and number; each kind of work is approved once.
- Answers a question about Returnista with the rest of the picture: the customer, the invoice, the thread, the calendar.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Questions
Does Liaison replace Returnista?
No. You keep Returnista exactly as it is. Liaison connects to it, reads it together with your payments, your books and your campaigns, and does the work in it the way a person on your team would.
How does Liaison connect to Returnista?
With access you grant from your own Returnista account, and can revoke at any time. Where a tool offers no way in from outside, Liaison works it on its own computer, the way a person would.
Can Liaison act in Returnista without asking?
It does the routine work you have approved, in your voice. Anything that moves money, such as a payment, a refund or a transfer, always waits for your yes.
What does it cost?
Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.