AI for Sendcloud that knows the rest of your business
Sendcloud holds orders, inventory and fulfillment. Liaison connects to it with access you grant and reads orders, products, stock levels, shipments and returns, and ties sales back to payments, the books and the customer.
Because it reads Sendcloud together with your payments, your books and your campaigns, an answer about orders, inventory and fulfillment comes with the rest of the picture. You keep Sendcloud; nothing is replaced or re-entered.
What Liaison does with Sendcloud
- Plans restocks from sell-through and lead times and drafts the purchase orders.
- Writes to customers about late or problem orders before they write to you.
- Reconciles store and marketplace payouts against the books.
- Spots customers who stopped reordering and wins them back.
Questions it answers across Sendcloud and your other tools
- “Which products will run out in the next two weeks at the current sell rate?”
- “Which orders shipped late, and did those customers get a note?”
- “What did returns cost us this month, and on which products?”
- “Do the store payouts match what landed in the books?”
What it reads in Sendcloud
18 kinds of Sendcloud data Liaison can read on its own, every time it answers a question or does a job.
- Get Current User
- Get Label
- Get Parcel
- Get Return
- Get Return Portal SettingsGet return portal settings for the current brand/user
- Get Sender Address
- Get Service Point
- Get Shipping Method
- Get Tracking InfoRetrieve tracking information of a parcel
- List Integration Shipments
- List Parcel Documents
- List Parcel Statuses
- List Parcels
- List Returns
- List Sender Addresses
- List Service Point CarriersList carriers that support service points
- List Service Points
- List Shipping Methods
What it can do in Sendcloud
6 actions Liaison can take in Sendcloud. It does the ones you have approved, in your voice; anything that moves money waits for your yes.
- Bulk PDF Label Printing
- Create a Parcel
- Create Or Update Integration ShipmentCreate or update an integration shipment
- Create ReturnCreate a return
- Update a Parcel
- Validate ReturnValidate a return
Works alongside Sendcloud
The tools Liaison most often reads together with Sendcloud.
Liaison in Sendcloud, set up with you, for $629 a month.
- Connects to Sendcloud with access you grant and reads it with the rest of your business; nothing is replaced or re-entered.
- Does the routine work in your voice, from your own inbox, calendar and number; each kind of work is approved once.
- Answers a question about Sendcloud with the rest of the picture: the customer, the invoice, the thread, the calendar.
On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card.
Questions
Does Liaison replace Sendcloud?
No. You keep Sendcloud exactly as it is. Liaison connects to it, reads it together with your payments, your books and your campaigns, and does the work in it the way a person on your team would.
How does Liaison connect to Sendcloud?
With access you grant from your own Sendcloud account, and can revoke at any time. Where a tool offers no way in from outside, Liaison works it on its own computer, the way a person would.
Can Liaison act in Sendcloud without asking?
It does the routine work you have approved, in your voice. Anything that moves money, such as a payment, a refund or a transfer, always waits for your yes.
What does it cost?
Liaison starts at $149 a month. Professional is $629 a month and Team is $2,950 a month for up to five seats. Every plan works with the tools you connect.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.