The median customer service representative in Arizona earns $45,690 a year, or $21.97 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 2% above the national median of $44,770, and 19th of the 54 states and territories BLS publishes.
The middle half of Arizona’s 87,020 customer service representatives earn between $37,880 and $51,610. The highest paying metro area in the state is Phoenix-Mesa-Chandler, AZ, at $46,410.
Liaison does the routine half of a customer service representative’s job for 12% of what one costs in Arizona. See how.
Every metro area in Arizona where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Phoenix-Mesa-Chandler, AZ | $46,410 | $22.31 | $38,550 to $52,600 | 68,930 |
| Flagstaff, AZ | $40,120 | $19.29 | $37,280 to $47,400 | 820 |
| Tucson, AZ | $40,090 | $19.28 | $35,810 to $46,610 | 7,880 |
| Prescott Valley-Prescott, AZ | $39,280 | $18.89 | $35,770 to $45,700 | 790 |
| Lake Havasu City-Kingman, AZ | $37,610 | $18.08 | $35,880 to $45,230 | 850 |
| Sierra Vista-Douglas, AZ | $37,120 | $17.85 | $34,420 to $45,440 | 560 |
| Yuma, AZ | $36,020 | $17.32 | $34,010 to $38,970 | 1,190 |
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Arizona median costs about $61,700 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
Professional is $629 a month, $7,548 a year, against about $61,700 a year for a customer service representative at the Arizona median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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The median customer service representative in Arizona earned $45,690 a year, or $21.97 an hour, in May 2025. The middle half earned between $37,880 and $51,610. Nationally the median is $44,770, so Arizona pays 2% more than the country as a whole.
Phoenix-Mesa-Chandler, AZ ($46,410), Flagstaff, AZ ($40,120) and Tucson, AZ ($40,090).
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Arizona median costs about $61,700 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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