The median customer service representative in Louisiana earns $37,330 a year, or $17.95 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 17% below the national median of $44,770, and 50th of the 54 states and territories BLS publishes.
The middle half of Louisiana’s 25,780 customer service representatives earn between $31,960 and $44,770. The highest paying metro area in the state is New Orleans-Metairie, LA, at $39,300.
Liaison does the routine half of a customer service representative’s job for 15% of what one costs in Louisiana. See how.
Every metro area in Louisiana where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| New Orleans-Metairie, LA | $39,300 | $18.90 | $34,860 to $46,820 | 5,600 |
| Baton Rouge, LA | $38,760 | $18.64 | $34,450 to $46,240 | 5,750 |
| Slidell-Mandeville-Covington, LA | $37,270 | $17.92 | $32,610 to $45,270 | 1,490 |
| Alexandria, LA | $37,070 | $17.82 | $32,610 to $42,580 | 770 |
| Lafayette, LA | $36,820 | $17.70 | $31,250 to $46,320 | 2,140 |
| Shreveport-Bossier City, LA | $36,440 | $17.52 | $32,620 to $41,490 | 2,760 |
| Houma-Bayou Cane-Thibodaux, LA | $35,930 | $17.27 | $29,620 to $43,300 | 720 |
| Lake Charles, LA | $35,080 | $16.86 | $31,460 to $40,960 | 1,090 |
| Hammond, LA | $34,950 | $16.80 | $30,550 to $41,720 | 570 |
| Monroe, LA | $34,520 | $16.59 | $29,260 to $40,340 | 1,110 |
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Louisiana median costs about $50,400 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
Professional is $629 a month, $7,548 a year, against about $50,400 a year for a customer service representative at the Louisiana median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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The median customer service representative in Louisiana earned $37,330 a year, or $17.95 an hour, in May 2025. The middle half earned between $31,960 and $44,770. Nationally the median is $44,770, so Louisiana pays 17% less than the country as a whole.
New Orleans-Metairie, LA ($39,300), Baton Rouge, LA ($38,760) and Slidell-Mandeville-Covington, LA ($37,270).
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Louisiana median costs about $50,400 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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