Customer service representative salary in Washington
The median customer service representative in Washington earns $50,330 a year, or $24.20 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 12% above the national median of $44,770, and 1st of the 54 states and territories BLS publishes.
The middle half of Washington’s 39,760 customer service representatives earn between $44,780 and $61,330. The highest paying metro area in the state is Seattle-Tacoma-Bellevue, WA, at $53,550.
Liaison does the routine half of a customer service representative’s job for 11% of what one costs in Washington. See how.
Customer service representative salary by city in Washington
Every metro area in Washington where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Seattle-Tacoma-Bellevue, WA | $53,550 | $25.75 | $46,060 to $61,330 | 25,840 |
| Olympia-Lacey-Tumwater, WA | $49,630 | $23.86 | $43,700 to $54,190 | 1,430 |
| Longview-Kelso, WA | $49,460 | $23.78 | $43,810 to $60,420 | 380 |
| Mount Vernon-Anacortes, WA | $49,160 | $23.63 | $44,780 to $58,450 | 400 |
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | $23.39 | $43,400 to $58,160 | 12,720 |
| Walla Walla, WA | $48,590 | $23.36 | $42,160 to $63,900 | 150 |
| Wenatchee-East Wenatchee, WA | $48,590 | $23.36 | $41,150 to $56,120 | 450 |
| Bremerton-Silverdale-Port Orchard, WA | $47,000 | $22.60 | $38,830 to $56,770 | 680 |
| Bellingham, WA | $46,940 | $22.57 | $44,600 to $57,100 | 1,000 |
| Spokane-Spokane Valley, WA | $46,790 | $22.49 | $39,990 to $51,810 | 2,850 |
| Yakima, WA | $46,570 | $22.39 | $38,930 to $56,100 | 670 |
| Kennewick-Richland, WA | $45,380 | $21.82 | $43,120 to $57,280 | 1,290 |
| Lewiston, ID-WA | $40,700 | $19.57 | $37,120 to $49,680 | 570 |
What a customer service representative costs an employer in Washington
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Washington median costs about $67,900 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 11% of what one costs in Washington.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $67,900 a year for a customer service representative at the Washington median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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Questions
How much does a customer service representative make in Washington?
The median customer service representative in Washington earned $50,330 a year, or $24.20 an hour, in May 2025. The middle half earned between $44,780 and $61,330. Nationally the median is $44,770, so Washington pays 12% more than the country as a whole.
Which cities in Washington pay customer service representatives the most?
Seattle-Tacoma-Bellevue, WA ($53,550), Olympia-Lacey-Tumwater, WA ($49,630) and Longview-Kelso, WA ($49,460).
What does a customer service representative cost an employer in Washington?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Washington median costs about $67,900 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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