Customer service representative salary in New Jersey
The median customer service representative in New Jersey earns $47,740 a year, or $22.95 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 7% above the national median of $44,770, and 9th of the 54 states and territories BLS publishes.
The middle half of New Jersey’s 59,690 customer service representatives earn between $39,410 and $59,070. The highest paying metro area in the state is New York-Newark-Jersey City, NY-NJ, at $49,590.
Liaison does the routine half of a customer service representative’s job for 12% of what one costs in New Jersey. See how.
Customer service representative salary by city in New Jersey
Every metro area in New Jersey where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $49,590 | $23.84 | $43,060 to $61,940 | 125,570 |
| Trenton-Princeton, NJ | $47,590 | $22.88 | $38,300 to $58,550 | 3,140 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | $22.63 | $38,080 to $57,160 | 41,740 |
| Vineland, NJ | $45,000 | $21.64 | $36,520 to $52,910 | 620 |
| Allentown-Bethlehem-Easton, PA-NJ | $44,160 | $21.23 | $37,140 to $50,550 | 5,140 |
| Atlantic City-Hammonton, NJ | $43,920 | $21.12 | $38,200 to $51,300 | 2,100 |
What a customer service representative costs an employer in New Jersey
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the New Jersey median costs about $64,500 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 12% of what one costs in New Jersey.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $64,500 a year for a customer service representative at the New Jersey median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a customer service representative make in New Jersey?
The median customer service representative in New Jersey earned $47,740 a year, or $22.95 an hour, in May 2025. The middle half earned between $39,410 and $59,070. Nationally the median is $44,770, so New Jersey pays 7% more than the country as a whole.
Which cities in New Jersey pay customer service representatives the most?
New York-Newark-Jersey City, NY-NJ ($49,590), Trenton-Princeton, NJ ($47,590) and Philadelphia-Camden-Wilmington, PA-NJ-DE-MD ($47,070).
What does a customer service representative cost an employer in New Jersey?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the New Jersey median costs about $64,500 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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