Customer service representative salary in New Mexico
The median customer service representative in New Mexico earns $39,030 a year, or $18.77 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 13% below the national median of $44,770, and 43rd of the 54 states and territories BLS publishes.
The middle half of New Mexico’s 16,950 customer service representatives earn between $35,890 and $47,070. The highest paying metro area in the state is Albuquerque, NM, at $41,790.
Liaison does the routine half of a customer service representative’s job for 14% of what one costs in New Mexico. See how.
Customer service representative salary by city in New Mexico
Every metro area in New Mexico where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Albuquerque, NM | $41,790 | $20.09 | $37,440 to $48,900 | 10,270 |
| Santa Fe, NM | $41,000 | $19.71 | $36,420 to $47,840 | 830 |
| Farmington, NM | $37,500 | $18.03 | $34,120 to $45,290 | 630 |
| Las Cruces, NM | $36,080 | $17.35 | $30,150 to $42,410 | 1,480 |
What a customer service representative costs an employer in New Mexico
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the New Mexico median costs about $52,700 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 14% of what one costs in New Mexico.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $52,700 a year for a customer service representative at the New Mexico median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a customer service representative make in New Mexico?
The median customer service representative in New Mexico earned $39,030 a year, or $18.77 an hour, in May 2025. The middle half earned between $35,890 and $47,070. Nationally the median is $44,770, so New Mexico pays 13% less than the country as a whole.
Which cities in New Mexico pay customer service representatives the most?
Albuquerque, NM ($41,790), Santa Fe, NM ($41,000) and Farmington, NM ($37,500).
What does a customer service representative cost an employer in New Mexico?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the New Mexico median costs about $52,700 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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