Customer service representative salary in Georgia
The median customer service representative in Georgia earns $39,630 a year, or $19.06 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 11% below the national median of $44,770, and 42nd of the 54 states and territories BLS publishes.
The middle half of Georgia’s 97,850 customer service representatives earn between $34,460 and $48,120. The highest paying metro area in the state is Chattanooga, TN-GA, at $45,030.
Liaison does the routine half of a customer service representative’s job for 14% of what one costs in Georgia. See how.
Customer service representative salary by city in Georgia
Every metro area in Georgia where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Chattanooga, TN-GA | $45,030 | $21.65 | $37,450 to $47,630 | 5,120 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | $20.54 | $35,710 to $49,620 | 59,990 |
| Dalton, GA | $39,730 | $19.10 | $35,590 to $47,380 | 1,080 |
| Augusta-Richmond County, GA-SC | $39,570 | $19.02 | $33,640 to $45,600 | 3,620 |
| Gainesville, GA | $39,310 | $18.90 | $34,990 to $47,380 | 1,320 |
| Macon-Bibb County, GA | $38,340 | $18.44 | $33,080 to $45,100 | 1,430 |
| Hinesville, GA | $37,490 | $18.03 | $31,600 to $44,350 | 250 |
| Columbus, GA-AL | $37,330 | $17.95 | $30,880 to $40,820 | 2,150 |
| Savannah, GA | $36,830 | $17.71 | $32,020 to $45,090 | 3,290 |
| Warner Robins, GA | $36,830 | $17.71 | $30,700 to $44,030 | 770 |
| Rome, GA | $36,700 | $17.65 | $32,130 to $43,070 | 850 |
| Athens-Clarke County, GA | $36,320 | $17.46 | $30,800 to $44,230 | 1,180 |
| Brunswick-St. Simons, GA | $36,200 | $17.40 | $30,360 to $42,340 | 620 |
| Valdosta, GA | $35,260 | $16.95 | $30,650 to $43,710 | 780 |
| Albany, GA | $33,190 | $15.96 | $29,130 to $40,990 | 1,480 |
What a customer service representative costs an employer in Georgia
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Georgia median costs about $53,500 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 14% of what one costs in Georgia.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $53,500 a year for a customer service representative at the Georgia median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a customer service representative make in Georgia?
The median customer service representative in Georgia earned $39,630 a year, or $19.06 an hour, in May 2025. The middle half earned between $34,460 and $48,120. Nationally the median is $44,770, so Georgia pays 11% less than the country as a whole.
Which cities in Georgia pay customer service representatives the most?
Chattanooga, TN-GA ($45,030), Atlanta-Sandy Springs-Roswell, GA ($42,710) and Dalton, GA ($39,730).
What does a customer service representative cost an employer in Georgia?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Georgia median costs about $53,500 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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