Customer service representative salary in Kansas
The median customer service representative in Kansas earns $40,320 a year, or $19.39 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 10% below the national median of $44,770, and 40th of the 54 states and territories BLS publishes.
The middle half of Kansas’s 29,200 customer service representatives earn between $34,860 and $48,410. The highest paying metro area in the state is Kansas City, MO-KS, at $44,350.
Liaison does the routine half of a customer service representative’s job for 14% of what one costs in Kansas. See how.
Customer service representative salary by city in Kansas
Every metro area in Kansas where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Kansas City, MO-KS | $44,350 | $21.32 | $36,870 to $50,010 | 22,240 |
| Topeka, KS | $43,180 | $20.76 | $34,870 to $52,530 | 2,340 |
| St. Joseph, MO-KS | $42,840 | $20.60 | $35,560 to $59,000 | 780 |
| Joplin, MO-KS | $41,850 | $20.12 | $34,690 to $48,470 | 1,080 |
| Wichita, KS | $39,330 | $18.91 | $32,990 to $46,660 | 5,950 |
| Manhattan, KS | $38,620 | $18.57 | $32,140 to $45,240 | 870 |
| Lawrence, KS | $37,800 | $18.17 | $34,550 to $46,220 | 1,090 |
What a customer service representative costs an employer in Kansas
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Kansas median costs about $54,400 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 14% of what one costs in Kansas.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $54,400 a year for a customer service representative at the Kansas median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a customer service representative make in Kansas?
The median customer service representative in Kansas earned $40,320 a year, or $19.39 an hour, in May 2025. The middle half earned between $34,860 and $48,410. Nationally the median is $44,770, so Kansas pays 10% less than the country as a whole.
Which cities in Kansas pay customer service representatives the most?
Kansas City, MO-KS ($44,350), Topeka, KS ($43,180) and St. Joseph, MO-KS ($42,840).
What does a customer service representative cost an employer in Kansas?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Kansas median costs about $54,400 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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