Customer service representative salary in South Carolina
The median customer service representative in South Carolina earns $38,860 a year, or $18.69 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 13% below the national median of $44,770, and 44th of the 54 states and territories BLS publishes.
The middle half of South Carolina’s 51,000 customer service representatives earn between $34,940 and $47,090. The highest paying metro area in the state is Charlotte-Concord-Gastonia, NC-SC, at $44,980.
Liaison does the routine half of a customer service representative’s job for 14% of what one costs in South Carolina. See how.
Customer service representative salary by city in South Carolina
Every metro area in South Carolina where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | $21.63 | $37,000 to $50,660 | 26,120 |
| Charleston-North Charleston, SC | $44,000 | $21.15 | $37,120 to $49,880 | 7,940 |
| Spartanburg, SC | $42,220 | $20.30 | $35,610 to $50,290 | 2,740 |
| Augusta-Richmond County, GA-SC | $39,570 | $19.02 | $33,640 to $45,600 | 3,620 |
| Sumter, SC | $39,100 | $18.80 | $36,090 to $39,100 | 990 |
| Greenville-Anderson-Greer, SC | $39,010 | $18.75 | $35,060 to $47,130 | 9,430 |
| Hilton Head Island-Bluffton-Port Royal, SC | $37,590 | $18.07 | $29,840 to $43,230 | 1,640 |
| Columbia, SC | $37,430 | $18.00 | $35,400 to $45,210 | 10,430 |
| Florence, SC | $37,270 | $17.92 | $32,130 to $45,550 | 1,680 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $36,510 | $17.55 | $31,750 to $44,780 | 2,950 |
What a customer service representative costs an employer in South Carolina
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the South Carolina median costs about $52,500 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
The routine half of a customer service representative’s job, for 14% of what one costs in South Carolina.
- Answers routine customer questions from the actual record: the order, the invoice, the appointment.
- Handles the reschedule and the status check in your voice; a complaint goes to a person.
- Logs every exchange against the customer, so nothing is asked twice.
Professional is $629 a month, $7,548 a year, against about $52,500 a year for a customer service representative at the South Carolina median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner
$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.
Questions
How much does a customer service representative make in South Carolina?
The median customer service representative in South Carolina earned $38,860 a year, or $18.69 an hour, in May 2025. The middle half earned between $34,940 and $47,090. Nationally the median is $44,770, so South Carolina pays 13% less than the country as a whole.
Which cities in South Carolina pay customer service representatives the most?
Charlotte-Concord-Gastonia, NC-SC ($44,980), Charleston-North Charleston, SC ($44,000) and Spartanburg, SC ($42,220).
What does a customer service representative cost an employer in South Carolina?
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the South Carolina median costs about $52,500 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Customer service representative salary in other states
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
See it on your own business.
Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.
Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.