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Customer service representative salary in Utah

The median customer service representative in Utah earns $43,140 a year, or $20.74 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 4% below the national median of $44,770, and 31st of the 54 states and territories BLS publishes.

The middle half of Utah’s 44,490 customer service representatives earn between $37,120 and $49,370. The highest paying metro area in the state is Salt Lake City-Murray, UT, at $45,410.

Liaison does the routine half of a customer service representative’s job for 13% of what one costs in Utah. See how.

Customer service representative salary by city in Utah

Every metro area in Utah where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.

Metro areaMedian annualMedian hourlyMiddle half earnsEmployed
Salt Lake City-Murray, UT$45,410$21.83$38,340 to $51,40026,620
St. George, UT$41,600$20.00$36,560 to $46,0101,890
Provo-Orem-Lehi, UT$39,560$19.02$35,420 to $46,8407,780
Ogden, UT$38,670$18.59$36,240 to $45,9304,800
Logan, UT-ID$37,330$17.95$35,520 to $43,9201,460

What a customer service representative costs an employer in Utah

Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Utah median costs about $58,200 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.

Liaison Professional · $629 a month

The routine half of a customer service representative’s job, for 13% of what one costs in Utah.

  • Answers routine customer questions from the actual record: the order, the invoice, the appointment.
  • Handles the reschedule and the status check in your voice; a complaint goes to a person.
  • Logs every exchange against the customer, so nothing is asked twice.

Professional is $629 a month, $7,548 a year, against about $58,200 a year for a customer service representative at the Utah median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.

“Cut our month-end close from 4 days to 4 hours.” Marcus C., owner

$629 a month, or $500 a month on a 12-month term. Prefer to start on your own? Starter is $149 a month, self-serve, with a free trial first: 7 days, no card. More: AI office manager.

The Gmail inbox inside Liaison, each thread tagged with what was done: Mike Fairview’s invoice thread has a reply drafted, Dana’s Thursday is rebooked and confirmed, North Ridge’s renewal is filed to the account.

Questions

How much does a customer service representative make in Utah?

The median customer service representative in Utah earned $43,140 a year, or $20.74 an hour, in May 2025. The middle half earned between $37,120 and $49,370. Nationally the median is $44,770, so Utah pays 4% less than the country as a whole.

Which cities in Utah pay customer service representatives the most?

Salt Lake City-Murray, UT ($45,410), St. George, UT ($41,600) and Provo-Orem-Lehi, UT ($39,560).

What does a customer service representative cost an employer in Utah?

Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Utah median costs about $58,200 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.

See it on your own business.

Thirty minutes with us, on your own tools. Bring the thing that eats your evenings and watch it get handled from your own inbox, calendar and books.

Professional is $629 a month and we set it up with you. Starter is $149 a month, self-serve, with the free trial first: 7 days, no card. Every plan is on the pricing page.