The median customer service representative in Arkansas earns $37,840 a year, or $18.19 an hour, in the Bureau of Labor Statistics’ May 2025 survey. That is 15% below the national median of $44,770, and 49th of the 54 states and territories BLS publishes.
The middle half of Arkansas’s 20,680 customer service representatives earn between $33,830 and $46,630. The highest paying metro area in the state is Memphis, TN-MS-AR, at $44,090.
Liaison does the routine half of a customer service representative’s job for 15% of what one costs in Arkansas. See how.
Every metro area in Arkansas where BLS publishes a median for customer service representatives, highest first. A metro that crosses a state line appears under each of its states.
| Metro area | Median annual | Median hourly | Middle half earns | Employed |
|---|---|---|---|---|
| Memphis, TN-MS-AR | $44,090 | $21.20 | $36,650 to $48,470 | 9,360 |
| Fayetteville-Springdale-Rogers, AR | $39,510 | $18.99 | $35,860 to $48,160 | 4,170 |
| Little Rock-North Little Rock-Conway, AR | $38,160 | $18.34 | $34,810 to $47,680 | 6,650 |
| Fort Smith, AR-OK | $37,500 | $18.03 | $33,040 to $45,190 | 1,860 |
| Jonesboro, AR | $36,770 | $17.68 | $32,130 to $44,240 | 730 |
| Texarkana, TX-AR | $36,090 | $17.35 | $30,870 to $43,650 | 740 |
| Hot Springs, AR | $34,150 | $16.42 | $31,030 to $38,750 | 470 |
Wages are the start. At employers with fewer than 50 workers, benefits add 35% on top (BLS Employer Costs for Employee Compensation), so a customer service representative at the Arkansas median costs about $51,100 a year. The employer’s view for every state and metro is on what a customer service representative costs, and the routine part of the job is what Liaison does inside the tools a business already runs.
Professional is $629 a month, $7,548 a year, against about $51,100 a year for a customer service representative at the Arkansas median once benefits are added. On Professional we connect your tools, bring your data in and set up the first rules with you. Anything that moves money waits for your yes.
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The median customer service representative in Arkansas earned $37,840 a year, or $18.19 an hour, in May 2025. The middle half earned between $33,830 and $46,630. Nationally the median is $44,770, so Arkansas pays 15% less than the country as a whole.
Memphis, TN-MS-AR ($44,090), Fayetteville-Springdale-Rogers, AR ($39,510) and Little Rock-North Little Rock-Conway, AR ($38,160).
Benefits at employers with fewer than 50 workers add 35% on top of wages, so a customer service representative at the Arkansas median costs about $51,100 a year. The employer’s view is at useliaison.com/back-office-costs/customer-service-representative.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, occupation 43-4051. Annual figures assume 2,080 hours a year. Updated 2026-10-02.
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